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TERMS & CONDITIONS

Last Updated: 27 May 2026

1. RECITALS

a) Privassure Consulting LLP is a professional consulting firm specializing in services related to Data Protection and Privacy, Security Assurance, AI Governance, and Industry Standard Services (such as ISO, SOC, PCI-DSS).

 

b) The Client is seeking professional consulting and advisory services and wishes to engage Privassure Consulting LLP for the same.

 

c) These Terms and Conditions establish the framework under which Privassure Consulting LLP will provide services and the Client will access the website and proprietary materials. d) Both Parties intend for this to be a legally binding electronic record as per the Information Technology Act, 2000. 

2. DEFINITION OF PARTIES

a) " Privassure Consulting LLP" (referred to as “Privassure”, "the Firm," "We," "Us," or "Our") refers to the legal and consulting entity providing the services described herein. b) "Client" (referred to as "You" or "Your") refers to any natural or legal person who accesses the website or engages Privassure for professional services. 

 

For the purposes of these Terms and Conditions, the following definitions shall apply:

  • "Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with a Party. For Privassure, this includes corporate entities that may assist in service delivery or marketing.

  • "Applicable Law" means statutes, enactments, acts of legislature, ordinances, rules, regulations, notifications, guidelines, policies, or directions of any governmental or applicable supervisory authority, including but not limited to the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

  • "Confidential Information" means all non-public information, whether oral, written, or electronic, disclosed by one Party to the other, including but not limited to trade secrets, legal strategies, and personal data.

  • "Content" refers to all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, and artwork generated by Privassure and made available on its platform.

  • "Effective Date" means the date on which the Client first accesses the website or accepts these Terms by engaging Privassure’s services.

  • "Intellectual Property Rights" means all patents, trademarks, service marks, copyrights, database rights, trade names, and other proprietary rights owned or used by Privassure.

  • "Services" means the privacy consulting, legal advisory, and related professional services offered by Privassure through its website or via direct engagement.

  • "Website" means www.privassure.in and all associated sub-domains and tools hosted thereon.

NOW, THEREFORE, in consideration of the mutual covenants, terms, and conditions set forth herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties hereto, intending to be legally bound, hereby agree as follows:

3. Eligibility. 


The use of the Website and the procurement of Services is restricted exclusively to persons who are competent to form legally binding contracts under the Indian Contract Act, 1872. Any person "incompetent to contract" within the meaning of the said Act, including but not limited to minors, persons of unsound mind, and un-discharged insolvent, is strictly prohibited from accessing the Website or registering as a Client. If a User is under the age of 18 (eighteen) years ("Minor"), they shall not register an account or transact on the Website. Notwithstanding the foregoing, a Minor may utilize the Website or the Firm’s Services only through a legal guardian or parent who agrees to be bound by these Terms. The Firm reserves the absolute and unilateral right to terminate a Client’s access, cancel any pending engagements, and/or de-register an account without notice if it is discovered, or brought to the Firm’s attention, that the Client is under the age of 18 years or otherwise lacks the legal capacity to contract.

4. CLIENT'S REPRESENTATIONS & WARRANTIES.

a. By registering an account or utilizing the Services provided on the Website, the Client represents and warrants that they shall be solely responsible for maintaining the strict confidentiality of their display name, account credentials, and passwords. The Client acknowledges and accepts full legal and financial responsibility for all activities, transactions, and communications that occur under their account. The Client further covenants that all information provided to the Firm at the time of registration, or thereafter, shall be true, accurate, current, and complete in all material respects. If the Client provides any information that is untrue, inaccurate, obsolete, or incomplete, or if the Firm has reasonable grounds to suspect at its sole and absolute discretion that such information is non-compliant with these Terms and Conditions or Applicable Law, the Firm reserves the right to indefinitely suspend, terminate, or block the Client’s membership and permanently refuse further access to the Website and its associated Services without any liability or prior notice.

b. Whenever the Client accesses the Website, transmits data, sends electronic mail, or otherwise communicates with the Firm, such actions shall be deemed to constitute communication through electronic records. The Client hereby provides express consent to receive periodic communications from the Firm via electronic records, including but not limited to electronic mail, telephonic alerts, or such other modes of communication, whether electronic or otherwise, as may be deemed necessary by the Firm from time to time. The Client acknowledges and agrees that all agreements, notices, disclosures, and other communications provided by the Firm electronically satisfy any legal requirement that such communications be in writing, and such electronic records shall be admissible as evidence in any judicial or quasi-judicial proceedings in accordance with the Information Technology Act, 2000.

c. The Client acknowledges that for each specific professional assignment, the Client shall execute a separate Engagement Letter (“EL”) with the Firm. The said EL shall more particularly define the scope of work, professional deliverables, specific timelines, and the commercial considerations including fee structures and payment schedules. These Terms and Conditions are incorporated by reference into every such EL executed between the Parties. In the event of any inconsistency, ambiguity, or conflict between the provisions of these Terms and Conditions and the terms of an EL, the provisions of these Terms and Conditions shall take precedence and prevail to the extent of such conflict; provided, however, that the specific commercial terms (such as payment milestones, professional fees, or mutually agreed discounted rates) expressly set forth in the EL shall override these Terms for that specific engagement only.

d. The Client hereby irrevocably releases, acquits, and forever discharges the Firm, its partners, officers, employees, agents, and representatives from any and all costs, damages, liabilities, legal fees, or other consequences arising directly or indirectly from the Client’s use of the Website or any breach of these Terms. The Client further agrees to indemnify and hold the Firm harmless against any third-party claims resulting from the Client’s actions, transmissions, or omissions on the platform.

e. The Client specifically, voluntarily, and knowingly waives any and all rights, claims, or causes of action they may have against the Firm under any Applicable Law, whether in contract, tort, or otherwise, in connection with the aforementioned actions; provided, however, that nothing contained herein shall operate in a manner contrary to or prohibited under the Indian Contract Act, 1872.

f. The Client acknowledges that the Website may host or facilitate access to information, data, or content provided by other Clients or third parties. Notwithstanding the Firm’s reasonable security efforts, the Firm exercises no editorial control and assumes no responsibility for such third-party information. The Client acknowledges that such content may be inaccurate, deceptive, offensive, or harmful.

g. The Client’s interaction with any third-party information or other Users is at their sole peril and risk. The Firm shall not be liable for any loss or damage incurred as a result of such interactions. The Client is expected to exercise professional caution and due diligence, and hereby agrees that the Firm is not a party to any inter-client communication or transaction.

h. The Clients shall not upload, publish, host, display, modify, transmit, update or share any details, particulars, facts, figures, statistics, data, material, documentation or documents which:​ belongs to another person and to which The Clients does not have any right to; is directly or indirectly harassing, obscene, pornographic,  blasphemous, defamatory,  invasive of another's privacy, racially or/and ethnically objectionable, relating money laundering, or otherwise unlawful in any manner whatever; or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986; threatens in any way to defame or/and harm Privassure; is patently offensive to the online/offline community, such as sexually explicit content, or content promoting obscene, pornographic, blasphemous, racist or/and defamatory materials or physical/mental harm of any kind against any community, group or individual person; involves the transmission of "spamming" or unsolicited mass mailing. infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, privacy rights (including without limitation unauthorized disclosure of a person's name, email, physical address or contact mobile/phone number), third party’s copyrighted work or publicity rights); promotes an unauthorized copy of third party’s or another person’s copyrighted work (for instructions on complaining about uploaded copyrighted subjects/items/products or substance see "Copyright complaint" below), such as providing pirated computer programs/ pirated digital products including but not limited to Music/ video files or providing information to bypass manufacture-installed copy-protect devices. Privassure reserves the right to bar any such activity; contains hidden, restricted or password-only access pages or images; provides instructional, productional, promotional information about illegal or prohibited activities such as making or buying illegal weapons; tries to gain unauthorized access or exceeds the scope of authorized access to the privassure.in or to profiles, blogs, communities, account information, or other areas of the privassure.in or solicits passwords or personal identifying information for commercial or unlawful purposes from other Clients. Privassure reserves the right to bar any such activity; engages in direct or indirect, offer, attempt to offer, trade or attempt to trade in commercial activities and/or sales without Privassure’s prior written consent such as contest, barter, advertisement and network marketing/pyramid schemes, or the buying or selling of products related to the privassure.in. 

i. The Client shall not advertise to, or solicit, any other Client or User of the Website to procure or sell any services or items, including those related to the Firm's professional Offerings, nor shall the Client transmit junk mail, chain letters, or unsolicited commercial electronic communications to other Users. It shall constitute a material breach of these Terms for the Client to utilize any data obtained from the Website for the purposes of harassing, harming, or contacting any individual without the Firm’s prior express written consent. To ensure the integrity of the platform, the Firm reserves the absolute discretionary right to restrict or throttle the volume of communications a Client may transmit to other Users within any twenty-four (24) hour period. Furthermore, the Client acknowledges and provides irrevocable authorization to the Firm to disclose any information, including the Client’s identity and personal data, as may be deemed necessary at the Firm’s sole discretion to satisfy any Applicable Law, regulation, or valid governmental request. This authorization includes, without limitation, the disclosure of information to law enforcement agencies, government officials, or judicial bodies in connection with investigations of alleged illegal activity, response to court orders, writs, or subpoenas, or where the Firm believes such disclosure is necessary to prevent personal injury or financial loss.

5. FIRM'S REPRESENTATIONS & WARRANTIES.

 

a. The Content, including but not limited to descriptions of consulting products, service modules, or professional materials (collectively "Offerings") provided on the Website, is for informational purposes only. While the Firm endeavours to maintain accuracy, all Offerings are presented on an "as-is" and "as-available" basis. The Firm makes no representations or warranties of any kind, express or implied, as to the specifics (including but not limited to the quality, value, marketability, fitness for a particular purpose, or accuracy) of the Offerings listed on the Website.

 

b. The Client acknowledges that inadvertent technical or typographical errors may occur. The Firm expressly disclaims any liability for such inaccuracies, omissions, or slight alterations in product/service characteristics. Any photographs, diagrams, or visual representations of Offerings are purely illustrative and are not contractually binding. The Firm shall not, under any circumstances, be held liable for any decisions made or actions taken by the Client based on such visual or descriptive representations.

 

c. To the fullest extent permitted by Applicable Law, the Firm disclaims all warranties, including but not limited to warranties of non-infringement or that the Website will meet the Client’s specific requirements. The Client’s reliance upon the descriptions found on the Website is at their sole risk and discretion.

 

d. The Firm reserves the absolute and unilateral right to amend its Fee Policy and pricing structure at its sole discretion. This includes, without limitation, the introduction of fees for new professional services, subscription models for proprietary tools, or the modification of existing service charges.

 

e. Unless expressly stated otherwise in writing or within an EL, all professional fees and charges shall be quoted and payable in Indian Rupees (INR) or mutually agreed currency. The Client shall be solely responsible for the payment of all applicable taxes, levies, or duties as per the prevailing laws of India.

 

f. The Client represents and warrants that they shall remain in full compliance with all Applicable Laws, including but not limited to the Foreign Exchange Management Act (FEMA) and anti-money laundering statutes, while remitting payments to the Firm. The Firm shall not be liable for any regulatory non-compliance on the part of the Client during the payment process.

 

6. TAXES.

 

All professional fees and commercial considerations quoted by the Firm are exclusive of applicable taxes, unless expressly stated otherwise in a specific Engagement Letter. The Client shall be liable to pay all applicable Goods and Services Tax (GST), cess, duties, and any other statutory levies as may be mandated by the Government of India or any relevant local authority from time to time.

 

a. In the event the Client is required under the Income Tax Act, 1961, or any other Applicable Law, to deduct tax at source (TDS) from the payments due to the Firm, the Client shall:

  • Deduct the minimum amount required by law;

  • Timely remit the said amount to the respective government treasury; and

  • Provide the Firm with a valid TDS Certificate (Form 16A) or other statutory proof of payment within the prescribed legal timelines to enable the Firm to claim requisite tax credits.

b. Indemnity for Tax Non-Compliance: The Client represents and warrants that it shall be solely responsible for the accurate assessment and timely payment of all taxes related to the procurement of Services. The Client shall indemnify and hold the Firm harmless against any interest, penalties, or legal consequences arising from the Client’s failure to comply with its tax obligations or for any deficiencies in the remittance of statutory dues.

 

c. International Tax Responsibility: For Clients situated outside the jurisdiction of India, any and all foreign taxes, withholding taxes, or transaction-related duties imposed by the Client's home country shall be the sole responsibility of the Client. All payments reaching the Firm’s bank account must be the full invoice amount, free and clear of any foreign bank charges or international tax deductions.

 

7. GENERAL RESTRICTIONS ON USAGE.

 

The Client shall not, directly or indirectly, perform or attempt to perform any of the following acts. For the purposes of this Agreement, any "authorization" or "consent" required from the Firm must be obtained in writing from the Firm’s Legal Department, specifically addressing the conduct in question. The Client shall not:

 

a. Interfere with any other User’s use or enjoyment of the Website or its associated professional services.

 

b. Host, upload, or transmit any material, links, or URLs that, in the Firm’s sole discretion, are inappropriate, offensive, or violate the letter or spirit of these Terms.

 

c. Post any content that infringes upon the patents, trademarks, copyrights, trade secrets, or rights of publicity and privacy of any third party.

 

d. Deceive or mislead the Firm or other Users regarding the origin of messages, impersonate any individual or entity, or provide false, inaccurate, or misleading information.

 

e. Transmit any material that could harm minors in any manner or violate the DPDP Act, 2023 regarding children's data.

 

f. Post content that threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order.

 

g. The Client shall not utilize any "deep-link", "page-scrape", "robot", "spider", or other automatic devices, programs, or methodologies to access, acquire, copy, or monitor any portion of the Website or its Content.

 

h. The Client shall not reproduce or circumvent the navigational structure or presentation of the Website to obtain materials or information not purposely made available by the Firm.

 

i. The Client shall not attempt to gain unauthorized access to any portion of the Website, the Firm’s servers, or any connected network through hacking, password mining, or any other illegitimate means.

 

j. The Client is strictly prohibited from probing, scanning, or testing the vulnerability of the Website or breaching any security or authentication measures.

 

k. The Client shall not transmit software viruses, Trojan horses, Ransomware, worms, or any other computer programming routines designed to damage, detrimentally interfere with, diminish the value of, or surreptitiously intercept any system or personal data.

 

l. The Client shall not make any defamatory statements or comments concerning the Firm, the brand name "Privassure", or the domain "privassure.in". The Client shall not engage in any activity that taints, dilutes, or diminishes the image, reputation, or trademarks of the Firm.

 

m. The Client shall not take any action that imposes an unreasonable or disproportionately large load on the infrastructure, networks, or systems of the Firm.

 

n. The Client shall not forge headers or manipulate identifiers to disguise the origin of any transmission sent to the Firm.

 

o. The Client shall ensure, at all times, full compliance with the Information Technology Act, 2000, the DPDP Act, 2023, and all applicable domestic and international laws, including but not limited to Exchange Control laws, Tax statutes (GST, Income Tax), and intellectual property regulations.

 

p. The Client shall not use the Website to offer, solicit, or trade in any item or service that is prohibited or restricted under any law for the time being in force.

 

q. The Client’s actions shall not create any liability for the Firm or cause the Firm to lose (in whole or in part) the services of its Internet Service Providers (ISPs) or other vendors.

 

r. The Client is strictly prohibited from engaging, participating, or collaborating whether individually or through a group, and whether intentionally or through negligence in any activity that results in a Denial of Service (DoS) or Distributed Denial of Service (DDoS) attack against the Website, its servers, or any connected infrastructure. The Firm reserves the absolute and unilateral right to take all necessary technical and legal actions to mitigate such threats. In the event of such a disruption, the Firm shall be entitled to claim full compensatory and exemplary damages, including but not limited to the costs of system restoration, loss of business opportunity, and reasonable legal fees, arising from the Client’s direct or indirect involvement in such activities.

 

8. GRANT OF LICENSE & RIGHTS IN CLIENT INFORMATION.

a. To enable the Firm to utilize the information, data, or materials supplied by the Client ("Client Information") for the purpose of providing Services and maintaining the Website, and to ensure that the Firm does not infringe any proprietary or intellectual property rights the Client may hold, the Client hereby grants to the Firm a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, and sub-licensable (through multiple tiers) right and license to exercise the copyright, database rights, publicity rights, and any other proprietary rights the Client has in the Client Information. This license extends to all media, formats, and platforms, whether currently known or developed in the future, with respect to the Client Information. The Client represents and warrants that they possess all necessary rights and consents to grant this license to the Firm.

 

b. Notwithstanding the breadth of this license, the Firm covenants that it shall only utilize the Client Information in strict accordance with these Terms and Conditions and the Privacy Policy published on the Website. The Firm shall handle all personal data in compliance with all the applicable laws. To the extent permitted by law, the Client waives any "moral rights" or rights of attribution they may have in the Client Information when used by the Firm in the ordinary course of its professional consulting activities.

 

9. MONITORING CONTENT STEWARDSHIP & LIMITATION OF LIABILITY.

 

a. The Firm reserves the absolute right, but shall under no circumstances be under any legal or contractual obligation, to monitor, review, or audit the content, data, or materials posted or transmitted by the Client on the Website. The Firm shall have the unilateral right, at its sole and absolute discretion, to remove, edit, or block any material that violates, or is alleged to violate, any Applicable Law or the spirit and letter of these Terms and Conditions.

 

b. Notwithstanding the Firm's right to monitor or remove content, the Client remains solely and exclusively responsible for the content of all materials, messages, and data they post, transmit, or share on the Website or through its private messaging systems. The Firm’s decision to remove or retain any content does not constitute an endorsement or an assumption of liability by the Firm.

 

c. The Firm shall not, in any event, assume or have any liability or responsibility for any content posted by a Client or any third party, nor for any claims, damages, or losses resulting from the appearance of such material on the Website. The Firm acts merely as an intermediary platform for the transmission of such information.

 

d. The Client represents and warrants that any material they publish or share on the Website shall not infringe upon the proprietary rights, intellectual property, or privacy rights of the Firm or any third party. The Client further warrants that such material shall not contain any defamatory, tortious, or otherwise unlawful information.

 

e. Any breach of the warranties contained in this section shall entitle the Firm to seek immediate injunctive relief and full indemnification from the Client for any resulting legal consequences or reputational damage.

 

f. Client’s communication, correspondence or business dealings with, or agreement or participation in promotions of, advertisers found on or through the privassure.in, including payment and delivery of related products or services, and any other terms, conditions, warranties, agreements or representations associated with such dealings, are solely between The Clients and such advertiser. For any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the privassure.in, Privassure shall not be responsible or liable in any way.

 

10. PROPRIETARY CONTENT, INTELLECTUAL PROPERTY, AND LIMITED LICENSE. 

 

a. All text, graphics, Client interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, "Firm Content"), including but not limited to the design, structure, selection, coordination, expression, “look and feel,” and arrangement of such Content, is owned, controlled, or licensed by the Firm. All such Content is protected by copyright, patent, and trademark laws, and various other intellectual property rights under Applicable Law.

 

b. Except as expressly provided in these Terms and Conditions, no part of the Website and no Firm Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including "mirroring") to any other computer, server, website, or other medium for publication, distribution, or for any commercial enterprise, without the Firm’s express prior written consent.

 

c. The Client may utilize information on professional Offerings and services specifically made available by the Firm for downloading from the Website, provided that the Client:

  • Shall not remove or alter any proprietary notice or disclaimer language in any copies of such documents;

  • Shall use such information solely for the Client’s personal, non-commercial informational purposes and shall not copy or post such information on any networked computer or broadcast it in any media;

  • Shall make no modifications to any such information or documents; and

  • Shall not make any additional representations or warranties relating to such documents or information to any third party.

d. The Client shall remain solely responsible for any profiles, notes, images, videos, audio files, messages, or other materials transmitted to the Website (collectively, "User Content"). By posting or transmitting User Content, the Client hereby grants the Firm a worldwide, perpetual, irrevocable, and transferable right to such User Content. Consistent with the Firm’s Privacy Policy and the DPDP Act, 2023, the Firm shall be entitled to utilize the User Content, or any of its elements, for any purpose whatsoever, including but not limited to promotional, research, and advisory purposes, in any media now known or hereafter devised, including the creation of derivative works.

 

e. The Client acknowledges and agrees that the Firm’s use of User Content shall not entitle the Client to any payment, royalty, or other compensation. The Client represents and warrants that they possess all necessary rights to grant the aforementioned license and that the User Content does not infringe upon the rights of any third party.​​

 

11. INDEMNITY. 

 

a. Client shall, at its own expense, indemnify, defend, and hold harmless the Firm, its partners, Affiliates, subsidiaries, and their respective officers, directors, representatives, and employees from and against any and all claims, demands, causes of action, liabilities, losses, damages, penalties, and expenses (including, without limitation, reasonable attorneys’ fees, court costs, and disbursements) arising out of, or in connection with: (i) any breach or alleged breach by the Client of these Terms and Conditions, the Privacy Policy as agreed separately, or any incorporated instruments; (ii) any violation of Applicable Law, statutory rules, or regulations; (iii) any infringement of third-party intellectual property, privacy, or proprietary rights; or (iv) any data or User Content transmitted by the Client. Furthermore, the Client hereby expressly waives and releases the Firm from any and all liability regarding personal injury, loss of property, or consequential damages occurring within the Firm’s physical premises, common areas, or digital infrastructure, acknowledging that such access is at the Client’s sole risk and the Firm provides no warranty, express or implied, regarding the safety or security of such environments.

 

b.​ Notwithstanding anything contained in any other document, the Firm shall have no obligation to indemnify the Client for any loss, claim, or damage, and the Client hereby expressly waives all rights to seek indemnification from the Firm under any circumstances.

 

12. LIMITATION OF LIABILITY. 

 

a. Notwithstanding anything to the contrary contained in these Terms and Conditions or any Engagement Letter, the total aggregate liability of the Firm, its partners, Affiliates, and employees, for any and all claims, losses, damages, or expenses (including legal fees) arising out of or in connection with the Services, whether in contract, tort (including negligence), strict liability, or otherwise, shall be strictly limited to the total professional fees actually received by the Firm from the Client for the specific assignment or service module giving rise to the claim during the twelve (12) month period immediately preceding the date the claim arose.

 

b. Under no circumstances shall the Firm be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including but not limited to loss of profits, loss of data, business interruption, loss of goodwill, or reputational damage, even if the Firm has been advised of the possibility of such damages.

 

c. The Firm shall have no liability, and the Client hereby expressly waives any right to seek damages from the Firm, for any third-party claims, liabilities, or losses arising from: (a) The Client’s negligence or omission; (b) The Client’s violation of any Applicable Law, statutory rule, or regulation (including the DPDP Act, 2023); (c) The Client’s willful misconduct or fraudulent acts; or (d) The Firm’s reliance on any information, data, or materials provided by the Client which are subsequently found to be inaccurate, misleading, or infringing.

 

d. The Client agrees that any cause of action or claim arising out of or related to the use of the Website or the Services must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently and irrevocably barred.

 

13. GOVERNING LAW & DISPUTE RESOLUTION. 

a. These Terms and Conditions, and any specific Engagement Letter (EL) executed between the Parties, shall be governed by, and construed in accordance with, the substantive laws of India, without regard to conflict of law principles.

 

b. In the event of any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof (a "Dispute"), the Parties shall first attempt to resolve the Dispute through good-faith negotiations between the Firm’s authorized representatives and the Client within a period of thirty (30) days from the date a Party notifies the other of such Dispute.

 

c. If the Dispute is not resolved through amicable settlement within the aforementioned thirty (30) day period, the Dispute shall be referred to and finally resolved by Arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The following shall apply to the arbitration proceedings: 

 

  • The arbitral tribunal shall consist of a Sole Arbitrator to be mutually appointed by the Parties. In the event the Parties fail to agree upon a Sole Arbitrator within fifteen (15) days of the invocation of arbitration, the appointment shall be made in accordance with the provisions of the Arbitration and Conciliation Act, 1996.

  • The seat and venue of the arbitration shall be New Delhi, India.

  • The language of the arbitration proceedings, including all written submissions and the final award, shall be English.

  • The award rendered by the Arbitrator shall be final, conclusive, and binding upon the Parties.

 

d. Subject to the arbitration clause above, the courts of New Delhi shall have exclusive jurisdiction over any legal proceedings arising out of or in connection with these Terms, including for the purpose of seeking interim injunctive relief or for the enforcement of an arbitral award.

 

14. MISCELLANEOUS PROVISIONS.

 

a. Assignment and Transfer: The Client shall not assign, sublicense, or otherwise transfer any of its rights or obligations under these Terms or any Engagement Letter (EL) to any third party without the express prior written consent of the Firm. The Firm, however, reserves the absolute right to assign or transfer its rights and obligations under these Terms, in whole or in part, to any Affiliate or successor-in-interest (including through merger, acquisition, or corporate restructuring) without requiring the Client’s consent.

 

b. Modification and Amendment: The Firm reserves the unilateral right to amend, modify, or update these Terms and Conditions at any time. Any such changes shall be effective immediately upon being posted on the Website. The Client’s continued use of the Website or Services following such publication constitutes an irrevocable acceptance of the modified Terms.

 

c. Entire Agreement: These Terms and Conditions, read together with the Privacy Policy, the Disclaimer, and any specific Engagement Letter (EL) executed between the Parties, constitute the entire and exhaustive agreement between the Firm and the Client. This Agreement supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written, regarding the subject matter herein.

 

d. Non-Waiver: No failure or delay by the Firm in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or remedy preclude any other or further exercise thereof or the exercise of any other right, power, or remedy.

e. Severability: If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be severed, and the remaining provisions shall continue in full force and effect as if the invalid portion had never been a part of this Agreement.

 

f. Relationship of the Parties: Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employer-employee relationship between the Firm and the Client. The Parties are independent contractors, and neither Party has the authority to bind the other in any manner whatsoever.

 

g. Force Majeure: The Firm shall not be liable for any failure or delay in the performance of its obligations if such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, strikes, lockouts, pandemic, government restrictions, telecommunications failures, or cyber-attacks (including DoS/DDoS attacks).

 

h. Survival: All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, Ownership of Intellectual Property, Grant of License, Indemnity, Limitation of Liability, Governing Law, and Dispute Resolution.

 

i. Headings: The headings and titles used in these Terms are for convenience of reference only and shall not affect the interpretation or construction of the legal provisions contained herein. 

 

j. Non-Solicitation of Firm Personnel: The Client agrees that during the term of any engagement and for a period of twenty-four (24) months thereafter, the Client shall not, directly or indirectly, solicit, induce, or attempt to hire any employee, consultant, or associate of the Firm who was involved in the provision of Services to the Client. In the event of a breach of this covenant, the Client shall pay to the Firm, as liquidated damages and not as a penalty, a sum equivalent to the last drawn annual gross CTC (Cost to Company) of the concerned individual.

 

k. Third-Party Links and API Integrations: The Website may contain links to third-party websites or utilize third-party APIs (Application Programming Interfaces). The Firm does not examine, evaluate, or warrant the offerings of these businesses or the content of their websites. The Firm shall not assume any responsibility or liability for the actions, products, or content of such third parties. Accessing any third-party link is done at the Client’s sole risk, and the Client should review the respective terms and privacy policies of those entities.

 

Professional Disclaimer and Independent Judgment:

 

The Client acknowledges that the Firm’s Services, including privacy frameworks and consulting reports, are based on the Client’s specific requirements and the Applicable Law as of the date of delivery. The Firm does not guarantee any specific regulatory outcome or immunity from legal action by government authorities. The Client is encouraged to exercise independent professional judgment and, where necessary, seek additional specialized counsel before implementing high-risk strategic decisions.

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